We are sorry, but Microsoft abruptly discontinued Outlook.com for custom domains on April 11, 2014. They have removed the ability to add or remove any users, so we cannot make any changes to your Outlook.com service.
You can view other options for office email here: http://www.livingwellwebsites.com/e-mail-service-options/
While we understand the disappointment of going from a free email service to a paid service, this change was entirely beyond our control and occurred without any notice. We have not found any suitable replacement services that are free of charge. If you are aware of one and would like your domain set up on that service, please contact support and we will work with you to set up your office email on your domain with that provider.